{"id":1544,"date":"2023-06-01T07:52:59","date_gmt":"2023-06-01T07:52:59","guid":{"rendered":"https:\/\/tehnoweb.ro\/?p=1544"},"modified":"2023-06-01T08:18:17","modified_gmt":"2023-06-01T08:18:17","slug":"cele-cinci-tipuri-diferite-de-clienti","status":"publish","type":"post","link":"https:\/\/tehnoweb.ro\/en\/cele-cinci-tipuri-diferite-de-clienti\/","title":{"rendered":"Cele cinci tipuri diferite de clien\u021bi"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1544\" class=\"elementor elementor-1544\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4456cd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4456cd1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-006bbfe\" data-id=\"006bbfe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aa2c0a elementor-widget elementor-widget-text-editor\" data-id=\"1aa2c0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dac\u0103 vrei ca marketingul t\u0103u s\u0103 func\u021bioneze, trebuie s\u0103 creezi tipul potrivit de marketing pentru persoana potrivit\u0103. \u00cen acest episod, \u00ee\u021bi voi ar\u0103ta cele cinci tipuri diferite de clien\u021bi \u0219i cum s\u0103 faci marketing c\u0103tre fiecare dintre ei. \u00cen plus, \u00ee\u021bi voi dezv\u0103lui un tip de client pe care vrei s\u0103 \u00eel evi\u021bi cu orice pre\u021b.<\/strong><\/p><p><strong>Bine, hai s\u0103 trecem la treab\u0103. \u00cen regul\u0103, asta nu ar trebui s\u0103 fie o surpriz\u0103, dar nu toat\u0103 lumea este la fel. \u0218tiu c\u0103 e o veste care zguduie lumea, dar realitatea este c\u0103 atunci c\u00e2nd vine vorba de marketing, un produs universal nu se potrive\u0219te cu toat\u0103 lumea, la fel cum nu se potrive\u0219te niciun produs universal cu nimeni.<\/strong><\/p><p><strong>De aceea sunt mereu nedumerit c\u00e2nd fac o analiz\u0103 a unei companii sau c\u00e2nd m\u0103 uit la marketingul unor afaceri \u0219i v\u0103d c\u0103 folosesc o abordare universal\u0103, foarte generic\u0103 \u0219i adesea foarte banal\u0103. \u00cencearc\u0103 s\u0103 atrag\u0103 toat\u0103 lumea folosind acela\u0219i mesaj \u0219i acelea\u0219i canale \u0219i, \u00een mod previzibil, ob\u021bin rezultate nesemnificative din asta.<\/strong><\/p><p><strong>Din fericire, pierderea lor este c\u00e2\u0219tigul t\u0103u, deoarece asta \u00ee\u021bi ofer\u0103 o oportunitate vast\u0103 de a crea campanii de marketing personalizate. Acestea arat\u0103 mai bine, simt mai bine, sun\u0103 mai bine \u0219i func\u021bioneaz\u0103 mai bine. Dar \u00eenainte s\u0103 \u0219tii exact ce fel de marketing trebuie s\u0103 creezi, trebuie s\u0103 \u0219tii pentru ce fel de clien\u021bi vei crea acel marketing, \u0219i despre asta este vorba \u00een acest episod.<\/strong><\/p><p><strong>Vestea bun\u0103 este c\u0103 nu trebuie s\u0103 inventezi roata, deoarece marele Eugene Schwartz a f\u0103cut deja marea majoritate a muncii pentru tine acum c\u00e2teva decenii \u00een cartea sa uimitoare \u0219i foarte c\u0103utat\u0103 de marketing, Breakthrough Advertising.<\/strong><\/p><p><span style=\"font-weight: 400;\"><strong>S\u0103 dezv\u0103luim cele cinci tipuri diferite de clien\u021bi, \u0219i, de asemenea, la sf\u00e2r\u0219it, voi \u00eemp\u0103rt\u0103\u0219i un tip de client pe care vrei s\u0103 \u00eel evi\u021bi. Deci, cu toate astea spuse, s\u0103 intr\u0103m \u00een subiect, \u00eencep\u00e2nd cu num\u0103rul unu:<\/strong> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cccb032 elementor-widget elementor-widget-heading\" data-id=\"cccb032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clien\u021bii care nu sunt con\u0219tien\u021bi<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ccc61b elementor-widget elementor-widget-image\" data-id=\"1ccc61b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/DALL%C2%B7E-2023-06-01-10.41.21-a-business-owner-unaware-of-marketing-importance-for-his-business.jpg?fit=300%2C300&amp;ssl=1\" class=\"attachment-medium size-medium wp-image-1547\" alt=\"clien\u021bii care nu sunt con\u0219tien\u021bi.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eae8640 elementor-widget elementor-widget-text-editor\" data-id=\"eae8640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Primul tip de client pe care trebuie s\u0103-l cuno\u0219ti este clientul care nu este con\u0219tient de existen\u021ba problemei, ceea ce \u00eenseamn\u0103 c\u0103 nu \u0219tiu ceea ce nu \u0219tiu. Practic, oamenii \u00een aceast\u0103 etap\u0103 nu sunt con\u0219tien\u021bi de nicio problem\u0103 sau, prin urmare, de nicio solu\u021bie, sau poate nici nu \u0219tiu ce se \u00eent\u00e2mpl\u0103 sau de ce ar trebui s\u0103 le pese. Asta nu \u00eenseamn\u0103 c\u0103 sunt oameni ignora\u021bi, \u00eenseamn\u0103 doar c\u0103 sunt ignora\u021bi \u00een ceea ce prive\u0219te produsul t\u0103u \u0219i serviciul t\u0103u \u0219i problemele pe care acestea le-ar putea rezolva \u00een mod poten\u021bial.<\/span><\/p><p><span style=\"font-weight: 400;\">Lucrul important aici este s\u0103 \u00een\u021belegi c\u0103 clientul nu a identificat, recunoscut sau recunoscut vreo durere, problem\u0103 sau frustrare prin care trec \u00een prezent. Asta nu \u00eenseamn\u0103 c\u0103 nu trec prin acea durere, problem\u0103 sau frustrare, pur \u0219i simplu nu este \u00een prim-planul min\u021bii lor, poate nu \u00eei deranjeaz\u0103 prea mult sau poate chiar nu \u0219tiu c\u0103 exist\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">De aceea, dac\u0103 \u00eencerci s\u0103 ajungi la acest segment al pie\u021bei, care \u00eentr-adev\u0103r este pia\u021ba de mas\u0103, acolo unde majoritatea oamenilor se \u00eencadreaz\u0103, va trebui s\u0103 vii cu o abordare destul de ampl\u0103 \u0219i destul de larg\u0103, \u00een care obiectivul t\u0103u este s\u0103 faci una dintre cele trei lucruri diferite.<\/span><\/p><p><span style=\"font-weight: 400;\">Primul lucru este s\u0103 \u00eei educi. Rolul t\u0103u aici, \u00een fa\u021ba unei audien\u021be necon\u0219tiente, este pur \u0219i simplu s\u0103 \u00eei faci s\u0103 fie con\u0219tien\u021bi \u0219i po\u021bi face asta educ\u00e2ndu-i despre toate aspectele problemei, despre situa\u021bia \u00een care se afl\u0103 acum, despre de ce ar trebui s\u0103 le pese, despre cum le afecteaz\u0103 via\u021ba sau afacerea sau orice altceva.<\/span><\/p><p><span style=\"font-weight: 400;\">Al doilea lucru pe care vrei s\u0103 \u00eel faci este s\u0103 demonstrezi, dac\u0103 este posibil. Evident, acest lucru va fi mai u\u0219or pentru anumite produse sau servicii dec\u00e2t pentru altele, dar cu c\u00e2t po\u021bi ar\u0103ta mai mult ce se \u00eent\u00e2mpl\u0103 \u0219i s\u0103 reprezin\u021bi vizual sau chiar grafic ceea ce se \u00eent\u00e2mpl\u0103, cu at\u00e2t vei putea s\u0103 pictezi acea imagine mental\u0103 care le va permite s\u0103 devin\u0103 din nou con\u0219tien\u021bi de problem\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">Al treilea lucru este s\u0103 \u00eencerci s\u0103-i distrezi, pentru c\u0103 ei nici m\u0103car nu sunt con\u0219tien\u021bi c\u0103 exist\u0103 o problem\u0103, deci dac\u0103 le oferi o mul\u021bime de fapte, va p\u0103rea c\u0103 \u00eencerci s\u0103 vinzi un manual \u0219colar \u0219i nimeni nu \u00ee\u0219i dore\u0219te s\u0103 cumpere manuale \u0219colare. Nu cred c\u0103 nici studen\u021bii nu \u00ee\u0219i doresc s\u0103 cumpere manuale \u0219colare, acele lucruri sunt scumpe, a\u0219a c\u0103 distreaz\u0103-i, ofer\u0103-le pu\u021bin\u0103 valoare, poate ni\u0219te umor, poate un meme amuzant, doar asigur\u0103-te c\u0103 nu e\u0219ti plictisitor, pentru c\u0103 dac\u0103 \u00eencerci s\u0103 \u00eei faci con\u0219tien\u021bi de o problem\u0103, ultimul lucru pe care vrei s\u0103 \u00eel faci este s\u0103 suni ca un anun\u021b publicitar.<\/span><\/p><p><span style=\"font-weight: 400;\">Este important s\u0103 \u00een\u021belegi c\u0103 atunci c\u00e2nd te adresezi unei audien\u021be necon\u0219tiente, acest lucru, a\u0219a cum am men\u021bionat \u0219i mai devreme, este foarte orientat c\u0103tre pia\u021ba de mas\u0103, aici unde majoritatea oamenilor se \u00eencadreaz\u0103, ceea ce \u00eenseamn\u0103 c\u0103 va trebui s\u0103 men\u021bii targetarea ta destul de deschis\u0103 \u0219i destul de larg\u0103, iar mai t\u00e2rziu vei \u00eencerca s\u0103 \u00eei filtrezi pe m\u0103sur\u0103 ce progresezi \u00een proces.<\/span><\/p><p><span style=\"font-weight: 400;\">De asemenea, \u00eenseamn\u0103 c\u0103 va fi destul de dificil s\u0103 ajungi la ace\u0219ti oameni folosind diferite platforme de c\u0103utare sau cercet\u0103ri de cuvinte cheie sau orice altceva de genul acesta, pentru c\u0103 probabil nu vor tasta niciun cuv\u00e2nt cheie sau nu vor face nicio c\u0103utare pentru problem\u0103, deoarece, din nou, nu sunt con\u0219tien\u021bi de existen\u021ba unei probleme.<\/span><\/p><p><span style=\"font-weight: 400;\">A\u0219a c\u0103, cu toate acestea spuse, atunci c\u00e2nd faci marketing c\u0103tre o audien\u021b\u0103 necon\u0219tient\u0103, trebuie s\u0103 iei toate acestea \u00een considerare, iar obiectivul t\u0103u este s\u0103 \u00eei duci la urm\u0103torul tip de client, <strong>care este con\u0219tient de problem\u0103.<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2041b77 elementor-widget elementor-widget-heading\" data-id=\"2041b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clientul con\u0219tient de problem\u0103<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3f70a elementor-widget elementor-widget-image\" data-id=\"7a3f70a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/DALL%C2%B7E-2023-06-01-10.44.23-a-business-owner-aware-of-marketing-importance-for-his-business-and-he-is-interesting-in-marketing.-he-is-a-male-caucasian.jpg?fit=300%2C300&amp;ssl=1\" class=\"attachment-medium size-medium wp-image-1548\" alt=\"client, care este con\u0219tient de problem\u0103\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-542eeb3 elementor-widget elementor-widget-text-editor\" data-id=\"542eeb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Al doilea tip de client este clientul con\u0219tient de problem\u0103. Aceast\u0103 persoan\u0103 este evident con\u0219tient\u0103 c\u0103 exist\u0103 o problem\u0103, a\u0219a cum sugereaz\u0103 \u0219i numele, dar nu \u0219tie \u00eenc\u0103 cum s\u0103 o rezolve.<\/span><\/p><p><span style=\"font-weight: 400;\">De exemplu, s\u0103 spunem c\u0103 vinzi un produs care \u00eembun\u0103t\u0103\u021be\u0219te postura \u0219i cu o persoan\u0103 necon\u0219tient\u0103, ei nici m\u0103car nu sunt con\u0219tien\u021bi c\u0103 au o postur\u0103 proast\u0103, deci ar trebui s\u0103 \u00eei educi \u00een leg\u0103tur\u0103 cu asta, dar o persoan\u0103 con\u0219tient\u0103 de problem\u0103 \u00een\u021belege c\u0103 are o postur\u0103 proast\u0103, poate au dureri de spate sau alte tipuri de dureri asociate cu asta, dar nu \u0219tiu cum s\u0103 o rezolve \u00eenc\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">Deci, aici este vorba despre acest stadiu \u0219i vrei s\u0103-\u021bi proiectezi marketingul \u00een consecin\u021b\u0103. Este la acest stadiu c\u00e2nd vrei s\u0103 pui accent pe problema \u0219i durerea prin care trec, nu ca s\u0103 fii un t\u00e2mpit, ci pentru c\u0103 nimeni nu ia cu adev\u0103rat m\u0103suri dac\u0103 nu exist\u0103 un nivel suficient de durere \u00een primul r\u00e2nd.<\/span><\/p><p><span style=\"font-weight: 400;\">Deci, rolul t\u0103u la acest stadiu este s\u0103 faci problema lor s\u0103 fie c\u00e2t mai real\u0103 \u0219i mai emo\u021bional\u0103 posibil. Vrei s\u0103 pui mult\u0103 sare pe ran\u0103, vrei s\u0103-i faci s\u0103 o simt\u0103 \u0219i s\u0103 fie dureroas\u0103 la nivel emo\u021bional, astfel \u00eenc\u00e2t s\u0103 fie destul de con\u0219tien\u021bi \u0219i s\u0103 le dea un motiv pentru a ac\u021biona.<\/span><\/p><p><span style=\"font-weight: 400;\">De asemenea, a\u0219a cum am men\u021bionat, ar trebui s\u0103 \u00eei oferi o direc\u021bie, pentru c\u0103 nu \u0219tiu cum s\u0103 o rezolve \u00eenc\u0103, deci ar trebui s\u0103 le ar\u0103\u021bi c\u0103 exist\u0103 o cale de ie\u0219ire, c\u0103 exist\u0103 o solu\u021bie posibil\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">Deci, \u00een acest moment, nu este momentul s\u0103 vinzi produsul sau serviciul t\u0103u, este mai degrab\u0103 momentul s\u0103 vinzi solu\u021bia \u00een sine, s\u0103 le prezin\u021bi o direc\u021bie \u0219i s\u0103 le ar\u0103\u021bi c\u0103 exist\u0103 o cale de ie\u0219ire \u0219i c\u0103 exist\u0103 o modalitate de a rezolva problema pe care o au.<\/span><\/p><p><span style=\"font-weight: 400;\">Deci, \u00een aceast\u0103 etap\u0103, marketingul t\u0103u ar trebui s\u0103 se concentreze pe con\u0219tientizarea problemei, pe amplificarea durerii \u0219i pe prezentarea unei solu\u021bii viabile.<\/span><\/p><p><span style=\"font-weight: 400;\">Este important s\u0103 ai \u00een vedere c\u0103, pe m\u0103sur\u0103 ce treci de la o audien\u021b\u0103 necon\u0219tient\u0103 la o audien\u021b\u0103 con\u0219tient\u0103 de problem\u0103, filtrul va deveni pu\u021bin mai str\u00e2ns, astfel \u00eenc\u00e2t s\u0103 po\u021bi personaliza mesajul mai mult \u0219i s\u0103 \u00eencepi s\u0103-i aduci c\u0103tre urm\u0103torul nivel, care este clientul con\u0219tient de solu\u021bie, con\u0219tient de problem\u0103, deci vor introduce termeni de c\u0103utare ca \u00een acest caz: cum \u00eemi corectez postura sau postur\u0103 proast\u0103 sau, posibil, dureri de spate sau dureri de g\u00e2t sau ceva de genul acesta.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-531f29a elementor-widget elementor-widget-heading\" data-id=\"531f29a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clientul con\u0219tient de solu\u021bie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841f4ec elementor-widget elementor-widget-image\" data-id=\"841f4ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/DALL%C2%B7E-2023-06-01-10.43.11-a-business-owner-aware-of-marketing-importance-for-his-business.-he-is-a-male-caucasian.jpg?fit=300%2C300&amp;ssl=1\" class=\"attachment-medium size-medium wp-image-1549\" alt=\"client este clientul con\u0219tient de solu\u021bie\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d9a155 elementor-widget elementor-widget-text-editor\" data-id=\"3d9a155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Urm\u0103torul tip de client este clientul con\u0219tient de solu\u021bie. Acesta este un client care, nu foarte surprinz\u0103tor, este con\u0219tient de solu\u021bii, dar \u00eenc\u0103 nu a decis care va fi cea mai bun\u0103 solu\u021bie pentru el. Un client con\u0219tient de solu\u021bie se afl\u0103 \u00een modul de cercetare \u0219i \u00eencearc\u0103 s\u0103 fac\u0103 diligente \u00een ceea ce prive\u0219te solu\u021bionarea problemei prin compararea \u0219i contrastarea diferitelor solu\u021bii \u00eentre ele pentru a lua cea mai bun\u0103 decizie posibil\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">De aceea, la acest stadiu, marketingul t\u0103u ar trebui s\u0103 se concentreze pe prezentarea tuturor felurilor de solu\u021bii posibile pentru a-i ajuta s\u0103 ghideze, s\u0103-i conving\u0103 \u0219i s\u0103-i influen\u021beze \u00een direc\u021bia produsului sau solu\u021biei tale.<\/span><\/p><p><span style=\"font-weight: 400;\">De exemplu, pe m\u0103sur\u0103 ce lucrezi cu diferite solu\u021bii posibile \u0219i treci prin toate op\u021biunile disponibile, ai c\u00e2teva idei diferite aici. Num\u0103rul unu ar fi s\u0103 listezi diferite elemente ale produsului t\u0103u.<\/span><\/p><p><span style=\"font-weight: 400;\">De exemplu, s\u0103 zicem c\u0103 ai un supliment care corecteaz\u0103 postura. Ei bine, ai putea enumera toate ingredientele diferite pe care cineva le-ar putea \u00eencerca pentru a-\u0219i corecta postura. Vei explica de ce un ingredient este bun pentru un aspect, iar alt ingredient este bun pentru alt aspect. Apoi, vei men\u021biona c\u0103 solu\u021bia ta combin\u0103 toate aceste elemente.<\/span><\/p><p><span style=\"font-weight: 400;\">Cealalt\u0103 op\u021biune ar fi s\u0103 enumere toate felurile de tratamente \u0219i metode diferite, s\u0103 le compari \u0219i s\u0103 le contrastezi, sper\u00e2nd c\u0103 produsul t\u0103u va ie\u0219i \u00een frunte ca solu\u021bie principal\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">Aceast\u0103 pia\u021b\u0103 a clientului con\u0219tient de solu\u021bie va fi semnificativ mai mic\u0103 dec\u00e2t cea a clientului con\u0219tient de problem\u0103, dar va fi mai calificat\u0103, deoarece ace\u0219ti clien\u021bi sunt \u00een etapa de cump\u0103rare. Ei continu\u0103 cercet\u0103rile, dar sunt preg\u0103ti\u021bi s\u0103 cumpere. Prin urmare, dac\u0103 po\u021bi convinge ace\u0219ti clien\u021bi c\u0103 produsul sau serviciul t\u0103u este una dintre cele mai bune solu\u021bii, \u00eei vei \u00eendruma c\u0103tre luarea deciziei de cump\u0103rare \u00eempreun\u0103 cu tine.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec88ff elementor-widget elementor-widget-heading\" data-id=\"9ec88ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"> Clientul con\u0219tient de solu\u021bia ta. Acesta este un client care cunoa\u0219te solu\u021biile \u0219i \u0219tie despre solu\u021bia ta.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e22fe5 elementor-widget elementor-widget-image\" data-id=\"4e22fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/DALL%C2%B7E-2023-06-01-10.43.11-a-business-owner-aware-of-marketing-importance-for-his-business.-he-is-a-male-caucasian-1.jpg?fit=300%2C300&amp;ssl=1\" class=\"attachment-medium size-medium wp-image-1550\" alt=\"Clientul con\u0219tient de solu\u021bia ta.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9b06e6 elementor-widget elementor-widget-text-editor\" data-id=\"d9b06e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Acesta este un client care cunoa\u0219te solu\u021biile \u0219i \u0219tie despre solu\u021bia ta, care este \u00een curs de luare a deciziei de cumparare. El este con\u0219tient de tine ca \u0219i furnizor, dar nu a luat \u00eenc\u0103 decizia de a achizi\u021biona produsul t\u0103u. \u00centr-un cuv\u00e2nt, el \u0219tie despre to\u021bi cei care exist\u0103, iar tu e\u0219ti una dintre op\u021biuni, doar c\u0103 nu este \u00eenc\u0103 complet convins.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00cen aceast\u0103 etap\u0103, vrei cu adev\u0103rat s\u0103 \u00eent\u0103re\u0219ti \u0219i s\u0103 extinzi beneficiile produsului t\u0103u. Vrei s\u0103 vorbe\u0219ti despre produsul t\u0103u \u0219i despre toate lucrurile pe care le poate ajuta s\u0103 ob\u021bin\u0103 \u0219i s\u0103 aib\u0103 \u0219i s\u0103 tr\u0103iasc\u0103 o via\u021b\u0103 mai bun\u0103 sau s\u0103-\u0219i construiasc\u0103 o afacere mai bun\u0103 sau orice promisiuni faci. Aceasta nu este etapa \u00een care s\u0103 fii timid. Vrei s\u0103 te extinzi cu adev\u0103rat asupra tuturor lucrurilor grozave despre produsul t\u0103u, serviciul t\u0103u sau solu\u021bia ta sau orice altceva vinzi, pentru a-\u021bi oferi cea mai bun\u0103 \u0219ans\u0103 posibil\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">Probabil, nu foarte surprinz\u0103tor, aceasta este o pia\u021b\u0103 mult mai mic\u0103 c\u0103reia te adresezi \u00een marketing, dar din nou, ace\u0219ti clien\u021bi sunt mult mai aproape de a face o achizi\u021bie, deci sunt o pia\u021b\u0103 excelent\u0103 pe care s\u0103 o abordezi dac\u0103 po\u021bi crea o strategie de marketing care s\u0103-i conving\u0103 \u0219i s\u0103 te prezinte \u00een cea mai bun\u0103 lumin\u0103 posibil\u0103.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06841d7 elementor-widget elementor-widget-heading\" data-id=\"06841d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Clientii care au nevoie de un impuls final<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d8d6b5 elementor-widget elementor-widget-image\" data-id=\"0d8d6b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?fit=300%2C200&amp;ssl=1\" class=\"attachment-medium size-medium wp-image-1551\" alt=\"Clientii care au nevoie de un impuls final\" srcset=\"https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?w=1600&amp;ssl=1 1600w, https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/tehnoweb.ro\/wp-content\/uploads\/2023\/06\/razvan-chisu-Ua-agENjmI4-unsplash.jpg?resize=1536%2C1024&amp;ssl=1 1536w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cfa74e elementor-widget elementor-widget-text-editor\" data-id=\"1cfa74e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ace\u0219ti clien\u021bi \u0219tiu despre problem\u0103, \u0219tiu despre solu\u021bii \u0219i \u0219tiu despre solu\u021bia ta, care este o op\u021biune viabil\u0103. Poate chiar sunt gata s\u0103 cumpere chiar acum sau foarte cur\u00e2nd, doar au nevoie de un impuls final.<\/span><\/p><p><span style=\"font-weight: 400;\">La acest stadiu, vrei cu adev\u0103rat s\u0103 te concentrezi asupra cre\u0103rii unei oferte atractive sau irezistibile pe care s\u0103 o po\u021bi prezenta \u00een fa\u021ba lor \u0219i care s\u0103 nu le lase alt\u0103 op\u021biune dec\u00e2t s\u0103 ac\u021bioneze. Folose\u0219te toate instrumentele din trusa ta de marketing \u0219i nu l\u0103sa niciun detaliu neexplorat c\u00e2nd comunici valoarea \u0219i toate motivele pentru care cineva ar trebui s\u0103 ac\u021bioneze.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00cen acest moment, po\u021bi oferi \u0219i acele mici ajutoare suplimentare, acele stimulente suplimentare care s\u0103 \u00eei ghideze pe cineva prin proces \u0219i s\u0103 \u00eel determine s\u0103 ia decizia final\u0103 de cump\u0103rare. Po\u021bi utiliza cupoane, reduceri, bonusuri, oferte pentru o perioad\u0103 limitat\u0103 \u0219i orice altceva este esen\u021bial \u00een marketing. Aceste lucruri func\u021bioneaz\u0103 dintr-un motiv \u0219i dac\u0103 le ai \u00een trusa ta \u0219i ai pe cineva care este aproape gata s\u0103 cumpere, acum este momentul s\u0103 le folose\u0219ti pe toate.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3d1e0 elementor-widget elementor-widget-text-editor\" data-id=\"5b3d1e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>Tipul de client pe care ar trebui s\u0103 \u00eencerci s\u0103-l evi\u021bi cu orice pre\u021b este clientul care nu este con\u0219tient. De\u0219i este important s\u0103 educi \u0219i s\u0103 informezi pia\u021ba, abordarea unui public care nu este con\u0219tient poate fi costisitoare \u0219i consumatoare de timp. \u00cen schimb, este mai eficient s\u0103 te adresezi celor care sunt deja con\u0219tien\u021bi de problema lor \u0219i, ideal, de solu\u021bia pe care o oferi. Ace\u0219ti clien\u021bi sunt deja interesa\u021bi \u0219i activ implica\u021bi \u00een c\u0103utarea unor r\u0103spunsuri \u0219i solu\u021bii. Concentr\u00e2ndu-te pe ace\u0219ti clien\u021bi, vei putea avea un impact mai mare \u0219i vei fi mai eficient \u00een utilizarea resurselor tale de marketing<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dac\u0103 vrei ca marketingul t\u0103u s\u0103 func\u021bioneze, trebuie s\u0103 creezi tipul potrivit de marketing pentru persoana potrivit\u0103. \u00cen acest episod, \u00ee\u021bi voi ar\u0103ta cele cinci tipuri diferite de clien\u021bi \u0219i cum s\u0103 faci marketing c\u0103tre fiecare dintre ei. \u00cen plus, \u00ee\u021bi voi dezv\u0103lui un tip de client pe care vrei s\u0103 \u00eel evi\u021bi cu orice [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1545,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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